Cross-Border E-commerce -GXETVI (广西经贸职业技术学院) ClassID:012870

Course focuses on the basic concepts and practical operation of Cross-Border E-commerce

Creator:曹川 Chuan Cao Creation time:2021-12-05
Class member:2130 Way to join:Free join
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What are the mainly problems faced in the after-sale customer service?

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What are the mainly problems faced in the after-sale customer service?

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All comments(31)

jiangzhihong2023-06-01 15:57:33

Publicity and promotion

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ibodao_64784d1f1486f2023-06-01 15:57:07

The product mainly includes product quality issues, color difference issues, size issues, defects, incorrect style issues, multiple missed shipments, discrepancies between baby pictures and physical items, and out of stock issues.

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SuYouHuai2023-06-01 15:56:51

From a general perspective, common after-sales problems mainly include four aspects: product, service, logistics, and buyer factors. The product aspect mainly includes product quality issues, color difference issues, size issues, defects, incorrect style issues, multiple or missed shipments, discrepancies between baby pictures and physical items, and out of stock issues

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